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Make a Service Request

Service Requests

Our dispatchers are accessible from 7 am - 11 pm when Animal Control Officers are on duty. To make a service request simply call 363-6609. All calls are anonymous. The more complete and accurate information provided the better we can serve you and the address the situation.

Service Requests Taken by Metro Animal Services Include:

  • Cruelty
  • Inhumane treatment
  • Chaining violations
  • Abandonment
  • Bite/quarantine cases
  • Lack of necessary shelter, water & food
  • Lack of veterinary care or grooming
  • Unhealthy living conditions
  • Confined strays and stray animals at large
For a complete explanation please see the Metro Louisville Ordinance related to the Care and Control of Animals.